LIFELINE

Affordable Phone and Internet

WHAT IS LIFELINE?

Lifeline is a government program offering qualified low income households a discount on unlimited basic telephone service with the availability of long distance restrictions. The Idaho Telephone Service Assistance program (ITSAP) offers a $2.50 discount on monthly telephone bills. The Federal Communication Commission’s Lifeline Program (Lifeline) offers a monthly discount of $7.25 to voice only subscribers.  Total of $9.75 off your monthly telephone bill if you qualify for both ITSAP and Lifeline.  Lifeline discount of $9.25 may be applied to your internet service now!  You can only receive a discount on ONE option – phone or internet. One lifeline discount per household. 

 

WHO IS ELIGIBLE?

To qualify for both ITSAP and Lifeline, you must be a residential customer who is: 

  • Head of Household
  • Income Eligible (income cannot exceed 135% if Federal Poverty Guidelines).
  • In a federal assistance program such as Medicaid, Supplemental Nutrition Assistance Program, Supplemental Security Income, Federal Public Housing Assistance or Veterans Sand Survivors Pension Benefit.

HOW TO APPLY?

  • You can apply online by going to the National Verifier consumer portal at CheckLifeline.org/lifeline and creating an account.
  • Apply by mail: You will mail in your finished lifeline application, household worksheet and proof of eligibility to Lifeline support center PO Box 7081 London KY 40742. Applications can be printed from CheckLifeline.org/lifeline.
  • Contact RTI if you need help in the lifeline process.

MORE INFORMATION

You can find this and more information about Lifeline at the website for Universal Service Administrative Company, usac.org.