Phone & Internet service has been restored in all of the 442, 445, and 446 areas. The cause of the outage was a fiber cut on our network backbone in Eastern Oregon. Again we apologize for any inconvenience this has caused our customers. RTI is working on an alternative route so that if a fiber cut happens again, we will be able to re-route our customers and restore service faster. Thank you for you patience.
The phone & internet is still down in the 442, 445, & 446 area. Our network backbone provider did find the fiber cut, but it is taking them longer to repair than what they thought. We do not have an ETA yet but will try to update our customers as soon as we hear from our provider.
RTI has just heard that the outage was caused by a cut fiber on our network backbone. ETA is expected to be around 2 o'clock a.m. Again we apologize for the inconvenience.
RTI is experiencing a network outage on our backbone which is causing a phone & internet outage for our Washington customers. We do not have an ETA at this time but will try to keep our customers updated when we receive updates. We are sorry for any inconvenience that this is causing our customers.